It's awful to be treated that way any time but to have this happen to you in a customer service situation is uncalled for, first the employee should be fired, second the manager of the this Subway should be fired because for him to come to Ms. Brown with the explanation he did, that in itself is insensitive that alone should cause him his employment. Ms. Brown's idea of suing Subway and what she would be looking for in the suit is very noble when she could probably win a financial settlement.
Words scrawled on Subway order leave customer in tears - 10News.com KGTV ABC10 San Diego
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